Press room
SeedBlink collaborates with TDCX to help its portfolio companies acquire new customers and build customer loyalty
The collaboration results in startups acceleration and cost efficiency
- SeedBlink, the online investment platform that connects investors with technology startups, announces a partnership with TDCX, an outsourcing company.
- The partnership between SeedBlink and TDCX allows startups to make costs more efficient and expand faster, while providing customers with an excellent experience.
- SeedBlink is ready to play a more important role in the development of the European technology ecosystem through this collaboration.
Bucharest, June 22 2022: SeedBlink, an online investment platform that connects investors with technology startups, today announced a collaboration with TDCX (NYSE: TDCX), an award-winning high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, with the aim of helping its portfolio companies accelerate their sales journey and deliver higher customer satisfaction.
The collaboration with TDCX deepens the support that SeedBlink provides its portfolio companies in the post-investment phase. By tapping TDCX’s CX expertise, startups can hope to scale their CX teams more quickly and achieve better performance. This in turn enables the startups to use the capital raised through SeedBlink more effectively.
Providing positive customer experiences is crucial for all companies, particularly startups that want to solidify their relationship with their customers. Research has shown that one in three consumers (33%) will walk away from a brand they love after just one bad experience.
SeedBlink’s portfolio of startups will be able to tap TDCX’s customer experience solutions that span sales and digital marketing, omnichannel customer experience and content moderation. TDCX is a partner to many of the world’s leading and disruptive brands in sectors such as e-commerce, fintech and technology, providing outsourced solutions in areas including customer service, technical support and inside sales.
Crikle, a London-based company developing a simple and remote sales solution for global sales reps, has been using TDCX since late 2021 after raising a seed round of €575,000 through SeedBlink.
Diwaker Singh, CEO at Crikle: “The team at SeedBlink is a pleasure to work with and respond quickly to our business needs. They have brought us together with TDCX to unlock business growth, expand our team and increase our skill sets. Working with an experienced outsourced partner results in greater efficiency, lower operating costs, more flexibility, and faster time to market.”
Andrei Dudoiu, Managing Partner at SeedBlink, says: "When our startups succeed, SeedBlink succeeds. Our goal is for startups to come to SeedBlink and discover real support for scaling and new opportunities beyond capital - with an array of partners who understand their needs and their stage of growth. Partnering with TDCX, a global CX provider, takes us one step further on our journey beyond crowd investing in tech startups."
Daniel Mereuta, Country Director at TDCX Romania said: “We have been helping companies to scale faster and to perform better by delivering exceptional customer experiences. We understand the challenges that startups face and are glad to have been able to support these promising enterprises. We are ready to help other startups build and strengthen their CX capabilities and our collaboration with SeedBlink will enable us to reach more companies and help them in transforming their CX.”
Through the collaboration, SeedBlink is poised to play a greater role in the development of the European technology ecosystem. The leading co-investing platform in CEE (Central and Eastern Europe) elevates technology startups by helping them to scale through access to capital, market expertise and a network of trusted ecosystem partners.
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About SeedBlink
SeedBlink is the fastest-growing investing platform specialized in sourcing, vetting, financing, and scaling European tech start-ups. Our vision is to shape Europe’s tech future by creating an investment platform that allows investors and founders to access the opportunities, tools, and services of early-stage venture capital.
SeedBlink's community is at the heart of the platform's success, along with a rigorous selection of technology Seed to Series B start-ups & their passionate teams. As of May 2022, over 10, 700 investors from all over the world have used SeedBlink to back nearly 60 companies with a total of €53,4M.. More information is available at www.seedblink.com
About TDCX Inc.
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.
Singapore-headquartered TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence and its global footprint. It serves clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. TDCX’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.
TDCX’s commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities and the environment.
TDCX employs more than 15,000 employees across 26 campuses globally, specifically Singapore, where it is headquartered, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain, and Colombia. For more information, please visit: www.tdcx.com.
PublishedJune 21, 2022
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Tudor Goicea
Co-founder of Aqurate
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As a startup founder, I am happy to witness SeedBlink’s dedication to expanding their support for early-stage companies beyond funding, towards a healthy equity management via Nimity. A solution to help better navigate relations with stakeholders, employees and future investors is needed in Europe. Less admin work and bringing transparency to the cap table are immediate benefits I was able to test.
Delia Iliasa
Managing Partner
SanoPass
SeedBlink is a transparent solution that connects entrepreneurs with great business plans, with investors, at different stages in their development. It is a great tool for us, a democratization of access to funding, I would say.
Ioan Iacob
Founder
FLOWX.AI
We really loved the SeedBlink journey. We reached our fundraising goal within hours of launching. About 100 investors joined our vision and invested almost $2 million in FLOWX.AI through the Private Deal Room. At the same time, working with SeedBlink to prepare for the funding round was an excellent exercise for our entire team, and we received and felt the support from the SeedBlink team members who took on an advisory role.
Dan Vidrașcu
CEO
VOXA
SeedBlink made the (investment) process run smoothly. We appreciate all the support SeedBlink's professional team has provided.
Tinu Bosinceanu
Founder and CEO
Upgrade Education
It's important to look for and choose a platform that you resonate with, that shares your mission with, a platform & its people with which you feel you can have good working relationships. we got an excellent relationship going forward; we talked a lot and we were in touch on a lot of matters and I think this was important. Having people who believe in your idea is of great help.
Kimmo Rytkönen
Founder and CEO
Income
Running the financing round was like any other fundraising; we had to be active in our community as well as in SeedBlink's investor community. After the launch, everything happened very quickly, and SeedBlink organized several pitch events for investors, which we found very useful for the round momentum.
Svilen Rangelov
Founder and CEO
Dronamics
We immediately clicked with the SeedBlink team as their fundraising expertise was immediately obvious and their no-nonsense approach really appealed to us. After all, fundraising is only a means to an end, and we liked how the SeedBlink team was really focusing on supporting us and on getting things done.
Mihai Darzan
Founder
Procesio
Our main expectation has been to raise the amount we were aiming for, and both rounds launched on Seedblink exceeded our targets, so we’re very happy with that! Even though the launched funding campaigns have been purely crowdfunding rounds, we are thrilled to actually receive extra support from some of the investors, who have chosen to get involved and help us generate product awareness, whenever they can.
Catalin Mester
Founder
Voxa
I am recommending SeedBlink without hesitation, to every founder that raises capital, especially early-stage tech startups. SeedBlink is a crowd investment platform that will also provide their startup with visibility, for Angels and VCs.
Dragoș Iliescu
Founder and CEO
Brio
In the early stages, we have been funded by several early (angel) investors, and one and a half year ago through an equity crowdfunding campaign on SeedBlink. Of course, this impacted our growth in many positive ways, partly due to the cash influx that, evidently, was sorely needed, but in a larger part due to the fact that our responsibility towards our shareholders has become more stringent and explicit, becoming embodied in our market approach.
Costin Tudor
Co-founder and CEO
Undelucram
Given the accelerated growth we observed at the end of last year and the beginning of 2021, we want a new capitalization, quickly. This is a bridge round that we will use for one year, and the advantages that SeedBlink offers are the speed at which we were able to list for financing and the experience that we gain as a result of this public listing, similar to a listing on the stock exchange.
Diwaker Singh
Co-Founder & CEO
Crikle
As a platform that only serves technology ventures, SeedBlink can connect the start-up with more than just money. SeedBlink investors are primarily technocrats who understand the objectives of the fundraising company and are also able to post-funding contribute with business opportunities. The minimum investment threshold, and technology focus, differentiates SeedBlink from other fundraising platforms. A perfect fit for a technology start-up seeking intelligent funding.
Florin Stoian
Co-Founder & CEO
Milluu
SeedBlink boosted our brand exposure and facilitated the financial support we were seeking. Having a campaign on the platform allowed us not only to meet a team of professionals - that guided and helped us prepare the necessary materials - but also opened doors for increasing our brand awareness and have discussions with VCs & angel investors we have never reached before. This campaign gave us the encouragement we needed to push the product further, while the record-breaking fundraising (only 2 hours from the launch of the campaign!) was a great confirmation that our product is needed in this market and that we should continue innovating.
Raluca Jianu
CEO & Co-founder
Epic Visits
SeedBlink has created a vital ecosystem for startups at the beginning of their journey by equipping entrepreneurs with expertise, encouraging honest and sometimes uncomfortable but necessary discussions about risks and vulnerabilities through a suite of tools, and facilitating connections with investors who share the founders' vision and can contribute to their success. I have greatly appreciated the constant support of Eric and the entire team at all stages of the campaign. Thank you so much!
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